Effective Date: August 1, 2026

At Ninestones (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal and corporate data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ns-pdc.com/ (the “Site”) or communicate with us regarding our PDC Cutters and related industrial products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you or your business (“Personal Data”). The types of information we may collect include:

• Information You Provide Directly:
  • Contact Details: Name, job title, company name, business email address, phone number, and physical business/shipping address when you fill out inquiry forms, request quotations, or contact us.
  • Inquiry & Order Details: Technical specifications, drawings, project requirements, custom order details, and payment/billing information provided during commercial communications.
• Information Collected Automatically:
  • Technical Data: IP address, browser type, operating system, referring URLs, device information, and pages viewed on our Site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity, enhance site navigation, analyze site traffic, and support marketing efforts.

2. How We Use Your Information

We use the collected information strictly for legitimate commercial and business purposes, including:

• Responding to Inquiries: Processing your requests for quotations, technical documentation, product catalogs, or samples.
• Fulfilling Orders: Managing order processing, shipping, customs documentation, and customer service.
• Improving Our Website & Products: Analyzing website usage trends to optimize site user experience, content, and product offerings.
• Marketing Communications: Sending relevant updates, technical bulletins, or promotional information regarding our PDC products (you may opt out at any time).
• Legal & Security Purposes: Complying with applicable laws, preventing fraudulent activities, and enforcing our website terms and policies.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal or business information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you (e.g., website hosting, analytics tools, CRM systems, freight forwarders, and shipping carriers), provided they agree to keep this information confidential.
• Legal Requirements: If required to do so by law, court order, or governmental regulations, or to protect the rights, property, and safety of Wuhan Ninestones Superabrasives Co., Ltd., our clients, or others.
• Business Transfers: In connection with a merger, acquisition, re-organization, or sale of company assets, client information may be transferred as part of the business assets.

4. Cookies and Analytical Tools

• Cookies: Cookies are small data files stored on your device. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain parts of our Site.
• Third-Party Analytics: We may use analytics services (such as Google Analytics) to help us analyze how users interact with our Site. These tools collect standard internet log information and visitor behavior in an anonymous form.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. International Data Transfers

As an international B2B manufacturer and supplier, your information may be transferred to, stored, and processed in servers or offices located outside your country of residence (including in China, where our headquarters/manufacturing facilities are located). By using our Site, you consent to the transfer of your information across international borders in accordance with this policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal and legal audit obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Depending on your location (e.g., European Economic Area under GDPR, or California under CCPA), you may have the following rights regarding your personal data:

• The right to access, update, or correct the personal information we hold about you.
• The right to request the deletion of your personal data, subject to legal and contractual exceptions.
• The right to opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our Site may contain links to external websites (such as logistics tracking, industry associations, or social media pages). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal requirements or business practices. Any updates will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer/Privacy Team at:

• Company Name: Wuhan Ninestones Superabrasives Co., Ltd.
• Attn: Legal Department
• Email: sales@ns-pdc.com
• Phone: +86 19086358221
• Factory Address: Ezhou City, Hubei Province, China